› Payment & Shipping
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We accept credit cards (Visa / MasterCard / American Express), Shopify Payments, PayPal, and Cash on Delivery (COD).
Payments made by credit card, Shopify Payments, or PayPal are processed and confirmed at checkout.
For Cash on Delivery, please pay the total amount (tax included) plus the carrier’s COD handling fee directly to the delivery staff upon arrival of the goods.
Please note:
• The COD handling fee is determined by the shipping carrier.
• Cash on Delivery is available for domestic shipments within Japan only. -
We offer shipping within Japan as well as international shipping.
After payment is confirmed, orders are typically shipped within 3–5 business days.
Shipping fees are displayed at checkout.
For international shipments, any customs duties or import taxes incurred are the responsibility of the customer.
If you purchase pre-order and regular items together, all items will be shipped together once the pre-order items have arrived and everything is ready for shipment. -
For orders within Japan, we ship via Yamato Transport.
Shipping fee is a flat rate of ¥880 nationwide.
Free shipping is available for orders of ¥30,000 or more.Normally, orders will be shipped within 3–5 business days after the order is placed.
After shipment, delivery usually takes around 2–7 business days.Please note that shipping and delivery may take longer than usual depending on stock availability, delivery area, weather conditions, traffic conditions, peak seasons, and other circumstances.
Once the tracking number has been issued, we will notify you by email.
For pre-order items, made-to-order items, or items shipped after the end of an exhibition, please refer to the shipping schedule stated on each product page.
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We primarily ship internationally via EMS and other reliable international shipping services, depending on the destination.
International shipping rates are divided into three tiers based on your order total: Standard Shipping, Collector Shipping, and VIP Free Shipping.
Standard Shipping | Regular Shipping Rates
Order total:
South Korea: Below ₩260,000
North America (USA, Canada, Mexico): Below US$200.00
Other eligible international destinations: Below ¥30,000
Shipping rates:
South Korea: ₩33,000
East Asia (excluding South Korea): ¥3,900
Asia Pacific (excluding the UAE): ¥4,900
Europe, Oceania & the UAE: ¥6,900
North America (USA, Canada, Mexico): US$60.00
Collector Shipping | Special Discounted Shipping Rates ✨
Order total:
South Korea: ₩260,000 or more, but less than ₩520,000
North America (USA, Canada, Mexico): US$200.00 or more, but less than US$400.00
Other eligible international destinations: ¥30,000 or more, but less than ¥60,000
Discounted Collector Shipping is automatically applied when your order meets the qualifying amount for your delivery region.
Shipping rates:
South Korea: ₩21,000
East Asia (excluding South Korea): ¥2,500
Asia Pacific (excluding the UAE): ¥3,200
Europe, Oceania & the UAE: ¥3,900
North America (USA, Canada, Mexico): US$30.00
Compared to standard shipping, save ₩12,000 on orders to South Korea and US$30.00 on orders to North America.
VIP Free Shipping | Free International Shipping ✨
Order total:
South Korea: ₩520,000 or more
North America (USA, Canada, Mexico): US$400.00 or more
Other eligible international destinations: ¥60,000 or more
Enjoy free shipping to all eligible international destinations when your order meets the qualifying amount for your delivery region.
VIP Free Shipping is automatically applied to eligible orders.
Shipping rates are calculated at checkout based on your delivery destination and order total.
Prices are listed in KRW for South Korea, USD for North America, and JPY for other eligible international destinations.
Orders are typically dispatched within 3–5 business days after your order is placed.
Delivery times after dispatch vary depending on the destination, customs clearance, and other factors.
Please note that shipping and delivery times may vary due to product availability, destination, weather conditions, transportation delays, peak seasons, or other unforeseen circumstances. We appreciate your understanding.
Once your tracking number becomes available, we will notify you by email.
For pre-order items, made-to-order items, and items scheduled to ship after an exhibition ends, please refer to the shipping schedule listed on each product page. -
Depending on the destination country or region, customs duties and import taxes may apply.
Any such charges are the responsibility of the customer. -
For inquiries, please contact us at support@somsoc.jp.
As a general rule, order modifications and cancellations are not accepted once an order has been shipped.
For products specifically marked "No cancellations after order placement" on their product pages, modifications and cancellations are not permitted even before shipment.
Please carefully review the information on each product page before placing your order. -
Please contact us within 7 days of receiving your item, including photos of the issue.
We will review the situation and assist you accordingly. -
As a general rule, we do not accept returns or exchanges due to customer preference.
However, we will accept returns or exchanges only in the following cases, provided that you contact us within 7 days of receiving the item:
- The product has an initial defect.
- The product was damaged during shipping.
- The delivered item differs from your order.
Please note that we are unable to accommodate requests made after the above period.
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If you have any questions, please feel free to contact us at support@somsoc.jp.
Contact
-
We accept credit cards (Visa / MasterCard / American Express), Shopify Payments, PayPal, and Cash on Delivery (COD).
Payments made by credit card, Shopify Payments, or PayPal are processed and confirmed at checkout.
For Cash on Delivery, please pay the total amount (tax included) plus the carrier’s COD handling fee directly to the delivery staff upon arrival of the goods.
Please note:
• The COD handling fee is determined by the shipping carrier.
• Cash on Delivery is available for domestic shipments within Japan only. -
For orders within Japan, we ship via Yamato Transport.
Shipping fee is a flat rate of ¥880 nationwide.
Free shipping is available for orders of ¥30,000 or more.Normally, orders will be shipped within 3–5 business days after the order is placed.
After shipment, delivery usually takes around 2–7 business days.Please note that shipping and delivery may take longer than usual depending on stock availability, delivery area, weather conditions, traffic conditions, peak seasons, and other circumstances.
Once the tracking number has been issued, we will notify you by email.
For pre-order items, made-to-order items, or items shipped after the end of an exhibition, please refer to the shipping schedule stated on each product page.
-
Depending on the destination country or region, customs duties and import taxes may apply.
Any such charges are the responsibility of the customer. -
Please contact us within 7 days of receiving your item, including photos of the issue.
We will review the situation and assist you accordingly. -
If you have any questions, please feel free to contact us at support@somsoc.jp.
Contact
-
We offer shipping within Japan as well as international shipping.
After payment is confirmed, orders are typically shipped within 3–5 business days.
Shipping fees are displayed at checkout.
For international shipments, any customs duties or import taxes incurred are the responsibility of the customer.
If you purchase pre-order and regular items together, all items will be shipped together once the pre-order items have arrived and everything is ready for shipment. -
We primarily ship internationally via EMS and other reliable international shipping services, depending on the destination.
International shipping rates are divided into three tiers based on your order total: Standard Shipping, Collector Shipping, and VIP Free Shipping.
Standard Shipping | Regular Shipping Rates
Order total:
South Korea: Below ₩260,000
North America (USA, Canada, Mexico): Below US$200.00
Other eligible international destinations: Below ¥30,000
Shipping rates:
South Korea: ₩33,000
East Asia (excluding South Korea): ¥3,900
Asia Pacific (excluding the UAE): ¥4,900
Europe, Oceania & the UAE: ¥6,900
North America (USA, Canada, Mexico): US$60.00
Collector Shipping | Special Discounted Shipping Rates ✨
Order total:
South Korea: ₩260,000 or more, but less than ₩520,000
North America (USA, Canada, Mexico): US$200.00 or more, but less than US$400.00
Other eligible international destinations: ¥30,000 or more, but less than ¥60,000
Discounted Collector Shipping is automatically applied when your order meets the qualifying amount for your delivery region.
Shipping rates:
South Korea: ₩21,000
East Asia (excluding South Korea): ¥2,500
Asia Pacific (excluding the UAE): ¥3,200
Europe, Oceania & the UAE: ¥3,900
North America (USA, Canada, Mexico): US$30.00
Compared to standard shipping, save ₩12,000 on orders to South Korea and US$30.00 on orders to North America.
VIP Free Shipping | Free International Shipping ✨
Order total:
South Korea: ₩520,000 or more
North America (USA, Canada, Mexico): US$400.00 or more
Other eligible international destinations: ¥60,000 or more
Enjoy free shipping to all eligible international destinations when your order meets the qualifying amount for your delivery region.
VIP Free Shipping is automatically applied to eligible orders.
Shipping rates are calculated at checkout based on your delivery destination and order total.
Prices are listed in KRW for South Korea, USD for North America, and JPY for other eligible international destinations.
Orders are typically dispatched within 3–5 business days after your order is placed.
Delivery times after dispatch vary depending on the destination, customs clearance, and other factors.
Please note that shipping and delivery times may vary due to product availability, destination, weather conditions, transportation delays, peak seasons, or other unforeseen circumstances. We appreciate your understanding.
Once your tracking number becomes available, we will notify you by email.
For pre-order items, made-to-order items, and items scheduled to ship after an exhibition ends, please refer to the shipping schedule listed on each product page. -
For inquiries, please contact us at support@somsoc.jp.
As a general rule, order modifications and cancellations are not accepted once an order has been shipped.
For products specifically marked "No cancellations after order placement" on their product pages, modifications and cancellations are not permitted even before shipment.
Please carefully review the information on each product page before placing your order. -
As a general rule, we do not accept returns or exchanges due to customer preference.
However, we will accept returns or exchanges only in the following cases, provided that you contact us within 7 days of receiving the item:
- The product has an initial defect.
- The product was damaged during shipping.
- The delivered item differs from your order.
Please note that we are unable to accommodate requests made after the above period.