We accept credit cards (Visa / MasterCard / American Express), Shopify Payments, PayPal, and Cash on Delivery (COD).

Payments made by credit card, Shopify Payments, or PayPal are processed and confirmed at checkout.

For Cash on Delivery, please pay the total amount (tax included) plus the carrier’s COD handling fee directly to the delivery staff upon arrival of the goods.

Please note:
• The COD handling fee is determined by the shipping carrier.
• Cash on Delivery is available for domestic shipments within Japan only.

We offer shipping within Japan as well as international shipping.

After payment is confirmed, orders are typically shipped within 3–5 business days.

Shipping fees are displayed at checkout.

For international shipments, any customs duties or import taxes incurred are the responsibility of the customer.

For orders within Japan, we ship via Yamato Transport.

Shipping fee is a flat rate of ¥880 nationwide.
Free shipping is available for orders over ¥30,000.

Normally, orders will be shipped within 3–5 business days after the order is placed.
After shipment, delivery usually takes around 2–7 business days.

Please note that shipping and delivery may take longer than usual depending on stock availability, delivery area, weather conditions, traffic conditions, peak seasons, and other circumstances.

Once the tracking number has been issued, we will notify you by email.

For pre-order items, made-to-order items, or items shipped after the end of an exhibition, please refer to the shipping schedule stated on each product page.

For international orders, we mainly ship via EMS or the most suitable international shipping service depending on the destination.

For orders over ¥30,000, Collector Shipping will be applied.
Shipping fees are automatically calculated at checkout.

Normally, orders will be shipped within 3–5 business days after the order is placed.
After shipment, delivery usually takes around 3–10 business days.

Please note that shipping and delivery may take longer than usual depending on stock availability, destination area, weather conditions, traffic conditions, peak seasons, and other circumstances.

Once the tracking number has been issued, we will notify you by email.

Depending on the destination country or region, customs duties and import taxes may apply.

Any such charges are the responsibility of the customer.

If your order has not yet been shipped, changes or cancellations may be possible.

Please contact us as soon as possible at support@somsoc.jp.

Please contact us within 7 days of receiving your item, including photos of the issue.

We will review the situation and assist you accordingly.

As a general rule, we do not accept returns or exchanges due to customer preference.

However, we will accept returns or exchanges only in the following cases, provided that you contact us within 7 days of receiving the item:

• The product has an initial defect.
• The product was damaged during shipping.
• The delivered item differs from your order.

Please note that we are unable to accommodate requests made after the above period.